About Us and Testimonials
Queenstown Luxury Property Management is located in Queenstown, New Zealand, and provides a full one stop shop property management service including cleaning, Landscaping & General maintenance services to Holiday Rental & Residential property owners.
QLPM is owned and operated by Aaron & Bridget Murphy who have spent over 15 years managing five star resorts in the Caribbean, Australia, Fiji and New Zealand. The properties we’ve managed have all been high end products. We have an exceptional eye for detail.
Having our own investment properties in Queenstown that needed managing whilst we worked over seas. We quickly found out in order to keep our house in tip top shape we would have to employ the services of a cleaner, landscaper, window cleaner, Hot Tub serviceman; then just to get a simple light bulb changed an Electrician! After paying call outs and fees to all of the above any profits are quickly getting dissolved.
We saw the need for a one-stop-shop property management solution.
We are simply continuing what we have learnt managing resorts to looking after the management of your home to gain the best return for your investment. Ensuring guest satisfaction and encouraging return business year after year.
Aaron.....I must admit was I was a little worried that we had been away from QT for so long that the house would not be as we left it.
I was VERY wrong! Thankyou for looking after our home – it is in great condition and was a pleasure to come back. You give me great confidence that the care and attention will continue.
“We have used the QLPM (formerly Touch of Spice Property Management) team for over two years, ever since we bought our property. Aaron and the team have been a delight to work with, no problem too big or small to solve for us. Aaron and the team are very well connected in the Queenstown area and can be relied upon to find the right contractor for any job, and expect and get only the best outcome/standard of work. We have never regretted using them, would recommend them to all and we continue to be very satisfied customers.”
From the end of 2013, Aaron and Bridget Murphy have taken over the ownership and management of the Touch of Spice Property Management Division (now Queenstown Luxury Property Management). For property owners, this means that all property management, maintenance and cleaning responsibilities are under one roof….that of Aaron and Bridget Murphy. Aaron is very hands on, which means that all but major or very technical matters can be fixed by Aaron on the spot, without owners having to wait for an expensive call out to a trades person. Aaron also has the testing equipment and chemicals required to treat spa pools, which is also very helpful, not to mention, a significant cost saving.
Aaron is a pleasure to work with. He is very responsive and reliable, and proactive with ideas to solve problems.
Bridget and her team are doing an excellent job looking after the cleaning of our apartment. Bridget too is very proactive with suggestions to improve the overall running of the apartment, and with ways we can enhance the appearance of the apartment, and also save money.
For us at the Lordens Penthouse, it has been a real plus for the owners to have our property maintenance and cleaning handled by the one organisation. It had made our running of the property so much easier. The fact that Aaron and Bridget are such a pleasure to work with helps a great deal as well.
Gary Tilsley, Lordens Penthouse, Fernhill
Hi Aaron & Bridget,
I am very happy to send you a testimonial for your website.
It is always such a delight to return to our home away from home in Queenstown. Every time we return it is as clean and fresh as when we left - thanks entirely to Bridget, Aaron and their team. Aaron ensures everything is in working order and Bridget and her team keep our sanctuary immaculate, using environmentally friendly, chemical free cleaning products, leaving no trace of our equally happy guests who have visited whilst we have been away. Aaron and Bridget are flexible and accommodating and a pleasure to deal with.
Hope this is useful.
Annie van Leeuwen
Hi Bridget and Aaron.
Just a quick note of thanks to you both, and your team, for all you do for us.
We greatly appreciate the personalised service that you bring to the management of our property in Queenstown.
Your attention to detail and commitment to excellence is important to us.
Nothing is ever a problem and always with a sense of efficiency and good humour.
Aaron and Bridget Murphy of QLPM (formerly Touch Of Spice Property Management) have been overseeing our Queenstown property since 2015.
The property is being operated as a vacation let so needs to have someone available at the end of a telephone 24/7 should there be a hassle experienced by the guests. Aaron and Bridget have not failed to respond when required which has resulted in a very positive review on Trip Advisor.
Aaron and Bridget answer their phone whenever I call, or return any messages promptly.
My most favoured feature of Aaron in particular, is his 'voice of reason' and support when others might have ideas that would be superb but equally impractical or unnecessarily expensive.
While I have been dealing with QLPM for less than year, I am confident that we will continue to enjoy a harmonious relationship, going forward.
Tony Sutherland (and Grant Rixon)